Qantas Group was recognised today at the SKYTRAX World Airline Awards held today at the Paris Air Show as having two leading airlines in the Australia-Pacific region.
Qantas was awarded Best Airline Australia-Pacific (Top 10 in the world) and Jetstar Airways awarded the Best Low Cost Airline Australia-Pacific (number two low cost carrier in the world). The results were a result of polling over 18 million passengers from 160 different countries.
Qantas has one of the youngest fleets of any legacy airline and has invested in more training, new lounges and better on-board products. In the last 12 months, the airline introduced mattresses for international Business Class, updates to menus and wine lists, launched a new lounge in Singapore’s Changi Airport, use iPads to stream inflight entertainment on domestic routes and launched the Qantas+Emirates partnership.
Jetstar Airways has maintained the award of Best Low Cost Airline Australia-Pacific for three consecutive years. Jetstar has completed cabin refurbishments of its A320s, introduced new amenity kits with Bloom Cosmetics and revamped its in-flight catering. It has also launched online ‘Live Chat’ allowing customers on ground a faster communication channel.
Check out the rest of the winners in this year’s SKYTRAX World Airline Awards here.
