The annual SKYTRAX World Airline Awards was held at the Air and Space Museum at the Paris Air Show earlier today.
Widely recognized as the global industry benchmark, SKYTRAX’s World Airline Awards are based on the world’s largest annual airline passenger satisfaction survey covering more than 200 airlines. The survey questioned over 18 million travelers from more than 160 countries, measuring satisfaction across more than 38 key performance indicators of airline front-line product and service, including check-in, boarding, on-board seat comfort, cabin cleanliness, food, beverages, in-flight entertainment and staff service.
AIRLINE OF THE YEAR – World’s Best Airline – Emirates
World’s Best Economy Class – Garuda Indonesia
World’s Best Premium Economy Class – Air New Zealand
World’s Best Low-Cost Airline Premium Class – AirAsia X
World’s Best Business Class – Qatar Airways
World’s Best First Class – Etihad Airways. Check out our article about the amenity kits given out in Eithad Airway’s Diamond First Class)
World’s Best Inflight Entertainment – Emirates
World’s Best Airline Alliance – Oneworld Alliance
World’s Best Airport Services – ANA All Nippon Airways
World’s Best Leisure Airline – Thomson Airways
World’s Best Regional Airline – Dragonair
World’s Most Improved Airline – Transaero Airlines
World’s Best Low-Cost Airline – AirAsia
World’s Best Cabin Staff – Cathay Pacific Airways
Best Airline Staff Service in Australia & Pacific – Virgin Australia
Best Airline Staff Service in Central Asia & India – Air Astana
Best Airline Staff Service in Africa – Ethiopian Airlines
Best Airline Staff Service in China – Hainan Airlines
Best Airline Staff Service in Asia – Asiana Airlines
Best Airline Staff Service in Europe – KLM
Best Airline Staff Service in Middle East – Qatar Airways
Best Airline Staff Service in Central America & Caribbean – Copa Airlines
Best Airline Staff Service in North America – Virgin America
Best Airline Staff Service in South America – Avianca
Best Low-Cost Airline in Asia – AirAsia
Best Low-Cost Airline in Australia & Pacific – Jetstar Airways
Best Low-Cost Airline in Central Asia & India – Indigo
Best Low-Cost Airline in Europe – Norwegian
Best Low-Cost Airline in the Middle East – Air Arabia
Best Low-Cost Airline in North America – Virgin America
Best Low-Cost Airline in South America – Azul Linhas Aéreas Brasileiras
Best Airline in Northern Europe – Finnair
Best Airline in Southern Europe – Turkish Airlines
Best Airline in Eastern Europe – Aeroflot Russian Airlines
Best Airline in Western Europe – Lufthansa
Best Airline in Africa – South African Airways
Best Airline in Australia & Pacific – Qantas Airways
Best Airline in Central Asia & India – Air Astana
Best Airline in China – Hainan Airlines
Best Airline in Asia – Singapore Airlines
Best Airline in the Middle East – Emirates
Best Airline in Central America & Caribbean – Copa Airlines
Best Airline in North America – Air Canada
Best Airline in South America – LAN Airlines
Best Airline in Europe – Turkish Airlines
Best Airline Transatlantic – Lufthansa
Best Airline Transpacific – Cathay Pacific Airways
Best Regional Airline in Asia – Dragonair
Best Regional Airline in China – Shenzhen Airlines
Best Regional Airline in Europe – Aegean Airlines
Best Regional Airline in North America – jetBlue Airways
Best Regional Airline in South America – Austral
Best Economy Class Onboard Catering – Asiana Airlines
Best Premium Economy Onboard Catering – Air New Zealand
Best Business Class Onboard Catering – Turkish Airlines
Best First Class Onboard Catering – Etihad Airways
Best Airline Signature Dish – Malaysia Airlines
Best Economy Class Airline Seat – Garuda Indonesia
Best Premium Economy Class Airline Seat – Air New Zealand
Best Low-Cost Airline Premium Class Seat – AirAsia X
Best Business Class Airline Seat – Japan Airlines
Best First Class Airline Seat – Etihad Airways
Special 5-Star Airline Certification – Malaysia Airlines
Special 5-Star Airline Certification – ANA All Nippon Airways
